Privacy Notice

Learn how Demandbase handles the data supplied through your use of Demandbase services

Effective Date: March 7, 2025


Excellious, Inc. and its subsidiaries (collectively, “Excellious”, “we”, “us” or “our”) respect the privacy of individuals. This Privacy Notice explains how we collect, use, disclose and protect personal information and how you can manage the personal information collected about you. This Privacy Notice applies to any website, virtual or physical event, or online service from, or other interaction with, Excellious and its subsidiaries (Excellious Limited, and Excellious India Private Limited) and via the services we provide to our customers.


As used in this Privacy Notice, “personal information” means information about an identified or identifiable natural person. Most of the sections in this Privacy Notice apply to everyone. There are sections below that only apply to certain individuals who are located in or residents of certain jurisdictions as described in those sections.


Depending on the circumstances, Excellious will use different legal bases to process personal information. In some circumstances, Excellious processes personal information when required to do so by law, or if necessary to protect your interests, our interests, or the interests of a third party. Excellious may also process data when it is in Excellious legitimate interests, provided that such interests are not overridden by the fundamental rights and freedoms of individuals. A few examples of these legitimate interests may be to provide its services to customers, operate its business, conduct direct marketing and maintain security.


This Privacy Notice does NOT apply to the websites or services offered by Excellious customers, partners, publishers who display ads or to any other third parties.

You may provide your name, contact details, information about your job (like your title or the name of your employer), content you post in our community forums or over social media, and other personal information directly to Demandbase when you interact with us or our services. We also may collect personal information about you through your device or browser while you are using or visiting our sites or services or when you engage or interact with us, such as by opening an email. This personal information may include your IP address, device identifier, geographic location, or usage information such as authentication, analytics, and other information that allows us to provide you with a more personalized experience. Please see the section on Cookies and Tracking below for more details.

In addition to personal information we collect from you, we may receive personal information about you from other sources and through our own research. We may receive your personal information from Demandbase customers. We may also receive your personal information from third party partners, email campaigns, and marketing partners. Such third party data may include professional/business contact details (including mobile phone numbers), personal email addresses, company information, employment history and salary information, and demographic information. We collect personal information from a variety of publicly available and other sources, including: company websites company blogs non-confidential corporate records or reports (for example, government filings and commercial registers) government publications press releases news articles magazines social media the digital advertising bidstream our customers data brokers other content published by or on behalf of a company by third parties. From these sources we obtain many categories of personal information related to where and how individuals do business. We do not intentionally collect from third parties sensitive personal information like health information, biometric data, or credit card information of non-customers. We may also generate or receive predictive data or inferences about business users such as account characteristics, interests or business buying behavior.

Demandbase uses personal information in the following ways: For providing and improving our services. We use personal information to operate, improve and personalize our business and services. This use includes collecting data through integrations with customer relationship management (CRM) or marketing automation (MAS), email, or other systems, troubleshooting or improving our services, making inferences, and deriving insights, trends, use, and analytics, whether actual or predicted, from personal information collected. We use personal information to augment, create, validate, enrich, or enhance existing data sets. We may work with third parties to receive data or insights and combine that information with the data and insights we already have. Advertising and marketing for Demandbase and our customers. We use personal information for advertising and marketing, such as analyzing and predicting business buying behavior or business interests and delivering interest-based advertising and content to your device, such as ads, widgets, or website content tailored to you on behalf of advertisers, across websites and devices, and over time. We use personal information to communicate with you about offers, events, services or products by us and our partners and to track engagement. We may combine the personal information we have with third party data, including data that may directly or indirectly identify you, for improving the personalization of ads and content. As required by applicable law, legal process or regulation. We may use all personal information we collect or receive as required under contract, law, legal or financial processes (like audits), and to protect Demandbase’s legal and contractual rights. To provide reporting and analytics. We may use personal information to create reports (such as performance analytics, statistics, metrics and other details) for our company and for Demandbase customers about the companies that visit our or their websites, as well as actual or predicted interests for those visitors. We may also use personal information to measure and report on engagement with Demandbase or our current and prospective customers, by measuring which communications and content are received or viewed through which channels. We may also use personal information to carry out actions requested by our customers, such as combining data with additional data in our possession or provided by customers or using data to retarget specific companies’ users with personalized advertising. For running our business. We use personal information for billing, account management, invoicing, maintaining security and privacy, as well as other legitimate business interests. Demandbase’s use of information received and transferred via Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements documented at: https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes. If your account on the Demandbase One™ go-to-market platform is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted. Administrators are able to request the deactivation of an account made for you through your company.

Demandbase and our analytics/service providers use tracking pixels, tags, web beacons, and cookies to collect information. These technologies are used in analyzing trends, administering sites and services, tracking users’ online movements, and to gather demographic information about our user base. Our sites and services may include social media features, such as the Facebook Like button and hosted apps that launch the social media sites. These features may collect your IP address, other device identifiers, and which page you are visiting on a site, and may set a cookie in order to enable the feature to function properly. Your interactions with social media features are governed by the privacy policy of the company providing the feature. You can manage Cookies settings for this site here. You can control the use of cookies at the individual browser level. For example, you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Please note that disabling cookies may affect your ability to use certain parts of our website or services. We may use third party marketing cookies to help deliver ads relevant to your interests. These include: Facebook – you can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/. Google/Youtube – You can learn more about Google cookies and how you can control them at https://policies.google.com/technologies/cookies. Hubspot – You can learn more about Hubspot cookies and how you can control them at https://legal.hubspot.com/cookie-policy. Disabling cookies does not mean you will not receive ads, it only means that ads may be less tailored to your organization’s interests. For more details, refer to the Demandbase Cookie Policy. Some browsers have incorporated “Do Not Track” (DNT) features. Demandbase does not respond to DNT signals.

Your Rights

You may provide your name, contact details, information about your job (like your title or the name of your employer), content you post in our community forums or over social media, and other personal information directly to Demandbase when you interact with us or our services. We also may collect personal information about you through your device or browser while you are using or visiting our sites or services or when you engage or interact with us, such as by opening an email. This personal information may include your IP address, device identifier, geographic location, or usage information such as authentication, analytics, and other information that allows us to provide you with a more personalized experience. Please see the section on Cookies and Tracking below for more details.

In addition to personal information we collect from you, we may receive personal information about you from other sources and through our own research. We may receive your personal information from Demandbase customers. We may also receive your personal information from third party partners, email campaigns, and marketing partners. Such third party data may include professional/business contact details (including mobile phone numbers), personal email addresses, company information, employment history and salary information, and demographic information. We collect personal information from a variety of publicly available and other sources, including: company websites company blogs non-confidential corporate records or reports (for example, government filings and commercial registers) government publications press releases news articles magazines social media the digital advertising bidstream our customers data brokers other content published by or on behalf of a company by third parties. From these sources we obtain many categories of personal information related to where and how individuals do business. We do not intentionally collect from third parties sensitive personal information like health information, biometric data, or credit card information of non-customers. We may also generate or receive predictive data or inferences about business users such as account characteristics, interests or business buying behavior.

Demandbase uses personal information in the following ways: For providing and improving our services. We use personal information to operate, improve and personalize our business and services. This use includes collecting data through integrations with customer relationship management (CRM) or marketing automation (MAS), email, or other systems, troubleshooting or improving our services, making inferences, and deriving insights, trends, use, and analytics, whether actual or predicted, from personal information collected. We use personal information to augment, create, validate, enrich, or enhance existing data sets. We may work with third parties to receive data or insights and combine that information with the data and insights we already have. Advertising and marketing for Demandbase and our customers. We use personal information for advertising and marketing, such as analyzing and predicting business buying behavior or business interests and delivering interest-based advertising and content to your device, such as ads, widgets, or website content tailored to you on behalf of advertisers, across websites and devices, and over time. We use personal information to communicate with you about offers, events, services or products by us and our partners and to track engagement. We may combine the personal information we have with third party data, including data that may directly or indirectly identify you, for improving the personalization of ads and content. As required by applicable law, legal process or regulation. We may use all personal information we collect or receive as required under contract, law, legal or financial processes (like audits), and to protect Demandbase’s legal and contractual rights. To provide reporting and analytics. We may use personal information to create reports (such as performance analytics, statistics, metrics and other details) for our company and for Demandbase customers about the companies that visit our or their websites, as well as actual or predicted interests for those visitors. We may also use personal information to measure and report on engagement with Demandbase or our current and prospective customers, by measuring which communications and content are received or viewed through which channels. We may also use personal information to carry out actions requested by our customers, such as combining data with additional data in our possession or provided by customers or using data to retarget specific companies’ users with personalized advertising. For running our business. We use personal information for billing, account management, invoicing, maintaining security and privacy, as well as other legitimate business interests. Demandbase’s use of information received and transferred via Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements documented at: https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes. If your account on the Demandbase One™ go-to-market platform is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted. Administrators are able to request the deactivation of an account made for you through your company.

Demandbase and our analytics/service providers use tracking pixels, tags, web beacons, and cookies to collect information. These technologies are used in analyzing trends, administering sites and services, tracking users’ online movements, and to gather demographic information about our user base. Our sites and services may include social media features, such as the Facebook Like button and hosted apps that launch the social media sites. These features may collect your IP address, other device identifiers, and which page you are visiting on a site, and may set a cookie in order to enable the feature to function properly. Your interactions with social media features are governed by the privacy policy of the company providing the feature. You can manage Cookies settings for this site here. You can control the use of cookies at the individual browser level. For example, you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Please note that disabling cookies may affect your ability to use certain parts of our website or services. We may use third party marketing cookies to help deliver ads relevant to your interests. These include: Facebook – you can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/. Google/Youtube – You can learn more about Google cookies and how you can control them at https://policies.google.com/technologies/cookies. Hubspot – You can learn more about Hubspot cookies and how you can control them at https://legal.hubspot.com/cookie-policy. Disabling cookies does not mean you will not receive ads, it only means that ads may be less tailored to your organization’s interests. For more details, refer to the Demandbase Cookie Policy. Some browsers have incorporated “Do Not Track” (DNT) features. Demandbase does not respond to DNT signals.

Personal Information of Children

Demandbase does not direct Demandbase sites or services to children under age 16. We do not knowingly collect information from children under 16. If you believe that we may have collected personal information from someone under 16 without required consent, please contact us at privacy@demandbase.com.

Contact Us

If you would like to exercise your privacy rights, please use this privacy rights request form.
If you have questions about our privacy practices or this Privacy Notice you may write to us at:

Demandbase, Inc.
Attn: Privacy
222 2nd Street
24th Floor
San Francisco, CA 94105
USA
privacy@demandbase.com

If you raise a concern regarding your personal information, we will take reasonable steps to investigate and attempt to resolve any complaints or disputes.

To contact our Data Protection Officer, please email dpo@demandbase.com.

Demandbase has appointed an EU Representative to act on our behalf and serve as a direct contact for supervisory authorities and individuals in the European Union.
If you are in the EU or EEA and would like to contact our EU Representative, please email: GDPRrepresentative@demandbase.com.

Changes to this Notice

When we change this Privacy Notice, the updated terms will be available on this page and effective as of the date posted. We encourage you to periodically review this page for the latest information on our privacy practices. Past versions of the policy will be archived and available here.